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Natchitoches Parish User Survey

Natchitoches Parish Library User Survey

Please take part in development of a Long Range Plan for the Natchitoches Parish Library by participating in this citizen survey.

In order to submit the survey electronically you must be at a computer that has an email address attached (such as your home pc). If you are at the public computers at the library please print this survey out and turn it in at one of the public desks. You will not be charged for these copies.

What is your age group?
    Under 13
    13-17
    18-24
    25-45
    46-64
    65 and up

Are you:
    Female
    Male

Do you live:
    inside Natchitoches city limits
    outside Natchitoches city limits
    I do not live in Natchitoches Parish

If you live outside the city limits of Natchitoches, what community is closest to you?
    City of Natchitoches
    Ashland
    Bellwood
    Bermuda
    Beulah
    Black Lake
    Campti
    Chopin
    Clarence
    Cloutierville
    Cypress
    Derry
    Fairview
    Flora
    Goldonna
    Gorum
    Hagewood
    Kisatchie
    Marco
    Marthaville
    Melrose
    Monette's Ferry
    Natchez
    Oak Grove
    Pace
    Powhatan
    Provencal
    Readhimer
    Robeline
    Spanish Lake
    Vowells Mill
    Other  

Do you have a current NPL card?
     Yes
     No

Which library location do you visit most frequently?
    Main Library
    Bookmobile
    Schoolmobile
    None

How often do you visit the main library?
     Once a week or more
     Once a month
     Once every 3 months
     Once every 6 months
     Once a year
     Less than once a year
     My first visit
     Never

Does the Bookmobile make stops in your neighborhood?
     Yes
     No
     I don't know

How often do you visit the Bookmobile?
     Once a week or more
     Once a month
     Once every 3 months
     Once every 6 months
     Once a year
     Less than once a year
     My first visit
     Never

Does the Schoolmobile visit your (or your child's) school?
     Yes
     No
     I don't know

How often do you (or your child) visit the Schoolmobile?
     Once a week or more
     Once a month
     Once every 3 months
     Once every 6 months
     Once a year
     Less than once a year
     My first visit
     Never

If you do not use visit the main library or the bookmobile regularly, please tell us why (check all that apply):
    Personal Factors:
     No interest
     Limited time
     Homebound
     Prefer other activities
     Get reading materials elsewhere
     No transportation
    Other (please describe)  
    Library Factors:
     Not conveniently located
     Not open convenient hours
     I owe fines to the Library
     Does not have the materials or information I need
     Disagreement with Library policy
     Not enough staff
     Poor staff service
     Too busy or crowded
     Too noisy
     Not a safe environment
     Other (please describe)  

On your visits to the library do you often:
     Find the material you want is available
     Find the library has the material you want but it's not available to you
     Don't find what you want
     Don't come for specific material

Do library hours
     Meet your needs
     Need to open earlier
     Need to close later
     Need to have more weekend hours

Do you feel your community would be better served
by Bookmobile service or by a Branch location?

    Bookmobile
    a Branch location

Would you support a property tax to build and maintain
a branch in your community?

    Yes
    No

On your visits to the library or bookmobile do you usually (please check all that apply):
    Check out books
    Check out magazines
    Check out audiobooks
    Check out videos
    Come for a meeting
    Interact with staff
    Come to browse
    Come to study
    Read periodicals
    Use the computers
    Use reference materials
    Visit the children's area

Check the following materials/services you have used in the past year:

     Checked out materials
     Called Reference Department
     Visited website
     Used Internet
     Attended Children's Storytime
     Attended Children's Summer Reading Program
     Attended Teen Summer Reading Program
     Attended a Meeting
     Attended a Computer Class
     Attended Other Library Programming

Do you regularly use a computer with internet access?

     Yes, at home
     Yes, at work
     Yes, at the Library
     No

How often do you visit our Library website?

     Once a week or more
     Once a month
     Once every 3 months
     Once every 6 months
     Once a year
     Less than once a year
     My first visit
     Never

How do you use our Library website?

     Search catalog
     Check my account
     Renew books and materials
     Place hold requests
     Review Hot Titles
     Find out about Library events and programs
     Get hours and locations
     View calendars
     Email librarian
     Read Library Policies
     Use Databases
     Use Ready Reference Links

Do you use our online databases?
(check any you have used during the past six months)

     Small Business Resource Center
     Gale Virtual Reference Library
     Louisiana Library Connection (State Library Databases)

Do you use the following Louisiana Library Connection databases?
(check any you have used during the past six months)

     Ancestry.com (Library Edition)
     Auto Repair Reference Center
     Book Index with Reviews
     Books in Print
     Consumer Health Complete
     EBSCOHost
     Learning Express
     Literary Reference Center
     Newsbank
     Novelist/Novelist K-8
     Searchasaurus
     Student Research Center

How do you rate the Natchitoches Parish Library on our Library Collection?

 Excellent    Very Good     Good        Fair        Poor     No Opinion or
Do Not Read
    Adult Bestsellers
    Adult Fiction Classics
    Adult Fiction Westerns
    Adult Fiction Mystery
    Adult Fiction Fantasy
    Adult Science Fiction
    Adult Non-Fiction
    Young Adult Fiction
    Young Adult Non-Fiction
    Young Adult Videos/Audiobooks
    Children's Fiction
    Children's Non-Fiction
    Children's Videos/Audiobooks
    Print Reference
    E-Reference (e-books, databases)        
    Magazines
    Newspapers
    Audiobooks
    Videos

If you listen to audiobooks, do you prefer:
     Cassette tapes
     CD's
If you listen to audiobooks, where do you usually listen to them?
     In my vehicle
     At my home or office

If you watch movies or informational videos, do you prefer:
     VHS format
     DVD format

How do you rate the Natchitoches Parish Library on our Library Services?
 Excellent    Very Good     Good        Fair        Poor     No Opinion or
Do Not Use
    Staff Helpfulness
    Staff Knowledge
    Location
    Hours Open
    Parking
    Seating
    Study Areas
    Meeting Room
    Building (lighting, heating, signage, etc.)
    Bookmobile services
    Schoolmobile services
    Reference services
    Website/Online Catalog
    Children's Programs (e.g. Storytimes)
    Children's Summer Reading Program
    Teen Summer Reading Program
    Adult Computer Classes
    Adult Programming (e.g. Relic series)

How do you usually find out about our Library Programs and Events?

     Library Website
     Newspaper
     Radio
     During Library Visits
     At School
     Family or Friends
     Not usually aware of Programs or Events

How can your satisfaction with library services (including our website) be increased?

We appreciate your help!