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Substitute Library Assistant-Announcement

Substitute Library Assistant, Crawford County Library System

Summary: Assists Branch Directors with the operations of select libraries, with high variability of duties depending on need of the local library. 

Every day will be different, but typical on-the-job responsibilities include:

A. Circulation:

  1. Inspect, clean, and check in library materials using staff computers.
  2. Assist patrons with checking out materials, placing holds, and renewing items on borrowers’ records at their request.
  3. Maintain proper patron records related to charged and discharged library materials and contact information.
  4. Shelve and retrieve library materials.
  5. Assist with shelf-reading, resetting, and fronting library materials as needed.
  6. Notify patrons when requested materials become available.

B. Customer Service

  1. Greet patrons when they enter the building or approach the front desk.
  2. Serve patron needs with material selection, basic reference services, and reader’s advisory. 
  3. Provide computer assistance and basic technical support to library users, including patrons and presenters. 
  4. Register new library patrons and maintain patron records.
  5. Help to educate patrons in the use of library spaces and materials, digital card catalog, databases, and other resources offered by the library.
  6. Assist patrons with copies, printing, faxing, and other clerical duties.
  7. Maintain patron confidentiality as pursuant to Arkansas Library Law, ALA Freedom to Read statement, and the ALA Bill of Rights.

C. General Operations

  1. Follow and enforce library and patron policies.
  2. Perform branch-specific opening and closing duties.
  3. Record branch statistics as assigned.
  4. Maintain the physical appearance of the library by: performing light housekeeping as needed, helping to maintain special displays, maintaining front desk organization and supplies, and helping to maintain neatness in the stacks, in public use areas, and in shared work areas.
  5. Answer and route telephone calls.
  6. Maintain patron and staff safety.
  7. Attend staff meetings and trainings as scheduled.
  8. Work with directors and staff to help improve library services and keep the libraries valuable to the community.

The schedule will be flexible, ranging from 0-29 hours per week, with a minimum of 4 hours per month, depending on the needs of the library. Starting pay is minimum wage. Qualifications include a high school diploma or equivalent, range of motion sufficient to shelve on a full range of 8 ft shelving (step stools are available), the ability to move through the library when assisting patrons, and reliable transportation. The ideal candidate will have great customer service skills, including interpersonal communication, basic computer literacy skills and a flexible schedule, including Saturday availability. Subs will need to be able to serve at three or more of our five Crawford County Library branch locations.

The Crawford County Library System is an Equal Opportunity Employer.

TO APPLY, please e-mail a brief resume (skills resume is fine) and cover letter talking about your interest in the position to applications@crawfordcountylib.org.  In the interview process, you will fill out a paper application with additional information and signature agreeing to a background check when needed.